Privacy Policy

Last Updated: April 27, 2025

CognitiveLab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways including:

Personal Data

When you register for an account, sign up for our newsletter, or interact with our products, we may collect personally identifiable information, such as:

• Name
• Email address
• Phone number
• Company name and job title
• Billing address

Usage Data

We may also collect information on how our services are accessed and used ("Usage Data"). This may include:

• IP addresses
• Browser type and version
• Pages visited and time spent
• Device information
• Unique device identifiers

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you about updates, security alerts, and support
• Process transactions and send related information
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity

3. Disclosure of Your Information

We may share information we have collected about you in certain situations, such as:

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.

Third-Party Service Providers

We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Legal Requirements

We may disclose your information where required to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

5. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our website and improve your experience. Most web browsers are set to accept cookies by default. You can remove or reject cookies, but this might affect certain features or services of our website.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn we have collected personal information from a child under 18, we will delete that information as quickly as possible.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to request deletion of your personal data
• The right to restrict or object to processing of your personal data
• The right to data portability
• The right to withdraw consent

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: contact@cognitivelab.in